General Fit Talk General Discussion on the Honda Fit/Jazz.

Service Responsibility

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  #1  
Old 04-28-2007 | 04:06 AM
Super Orange Fit's Avatar
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From: Vancouver, WA.
Thumbs up Service Responsibility

I will be buying my Fit from a distant / non-local dealership (~3 hr. drive).
This will be the 1st time I've purchased a vehicle in this manner.
Will my local dealership honor the Honda warranty?
Will the local dealership feel "cheated" because I did not purchase from them directly?
As we all know, these cars are difficult to locate, and even moreso if you are looking for a specific setup.
Would it be worthwhile to purchase an extended package from my local dealer to reinforce this connection ( assuming I can geta fair price - like $??? )?
Can anyone comment on their experiences when seeking service from a dealer who wasn't the selling party?
This forum rocks...
 
  #2  
Old 04-28-2007 | 12:33 PM
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From: Ottawa, Canada
Dealers make more money on service than on the initial transaction. In fact, dealers will often employ tricks or gimmicks to foster loyalty such as offering the first few services free. I don't expect the local dealer will treat you any differently than if you had bought it there. The salesmen may not like you but service (and the dealership as a whole) will (my 2 cents).
 
  #3  
Old 04-28-2007 | 12:44 PM
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BlacknBlue is right. Service work is profitable and no dealership would refuse your business, and no dealership CAN refuse to handle your warranty issues.
 
  #4  
Old 04-28-2007 | 12:59 PM
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super orange Fit

Reading the thread It sounds like the words have been taken right out of my mind. I bought my fit close to three hours from my residence so, I wondered the exact same thing...

I do have to admit that Northwest Honda as been fair. I got the feeling from the other 20 dealers that I would be taken advantage of.... most of them did not listen to what I asked for. None of them knew what they wanted to charge for the fit back in april of 06.
Northwest Honda was hassle free transaction for 2 Honda Fits I purchased.
 

Last edited by big Fit; 04-28-2007 at 06:59 PM.
  #5  
Old 04-28-2007 | 03:07 PM
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From: Chattanooga
Originally Posted by Super Orange Fit
Would it be worthwhile to purchase an extended package from my local dealer to reinforce this connection ( assuming I can geta fair price - like $??? )?
I bought my extended warranty from Honda Care Warranty - Extended Service Contract , my local dealer wouldn't match their price, but they still have to honor it.
 
  #6  
Old 04-28-2007 | 05:21 PM
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Joined: Nov 2006
Posts: 61
From: sf nm
I purchased my fit with 7k,in another city.On the way home my daughter got tangled in the rear belt,infact I had to cut the belt to free her.My brother thought I should call honda,I did,They said go to my local dealer,no problem that I was not the original owner (the vehicle was under warranty)and your local honda dealer is your interface with warranty service.They treated me great,called honda replaced the belt for free,and have since given me such outstanding service One might have thought I purchased my vehicle from their dealership.
 

Last edited by stevarooney; 04-28-2007 at 05:22 PM. Reason: spelling
  #7  
Old 04-29-2007 | 09:59 PM
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Joined: Jun 2006
Posts: 134
From: NY
Any dealership will want to make $$$, but because you didn't puchase with them, you might not be offered the luxury of a loaner car.
For transportation, check your ins policy for rental info.
 
  #8  
Old 04-30-2007 | 10:45 AM
MikeyG's Avatar
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Joined: Mar 2007
Posts: 15
From: Indiana
The dealer you bought the car will probably be more upset that you aren't taking the car back to them for service vs. your local dealer for you not buying the car there but getting it serviced with them.

MikeyG
 
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