Dealer damaged my 3 day old car
#21
01-10-2009, 06:37 PM
Ehhh that's suck!!! I just learned that my dealer crashed my fit 3 months ago at delivery... The entire front end was damaged and repainted explaining why my car is mis-aligned, eat's tires like crazy, rattles like crazy, etc!! Plus, they forgot to install some freaking plastic pieces underhood...
Marko!!
Marko!!
#22
01-10-2009, 06:40 PM
Ehhh that's suck!!! I just learned that my dealer crashed my fit 3 months ago at delivery... The entire front end was damaged and repainted explaining why my car is mis-aligned, eat's tires like crazy, rattles like crazy, etc!! Plus, they forgot to install some freaking plastic pieces underhood...
Marko!!
Marko!!
#23
01-10-2009, 06:49 PM
I'm gonna take a couples of days off (At my charge!!! Ehhh!!!!!), go see my lawyer and decide if i'm gonna ask for a (Real!!) brand-new car or a refund and go buy something else (Maybe a suzuki SX4 AWD!)
We'll see!!
Marko!!
We'll see!!
Marko!!
#24
01-10-2009, 06:57 PM
The Suzuki SX4 AWD's are pretty cool, but at the expense of fuel economy. (21/28 for both AT & MT) Good luck! Either way I'm sure you'll be upgrading to a real nice car after this experience...
#25
01-10-2009, 07:04 PM
Well my Fit isn't very econo either at something like 10 11l\100km... My neon used to do something like 7 - 8l\100km so milleage wise, the fit is a big disapointement... Plus, working at a suzuki dealer, i have a discount!! The SX4 would cost me like 50$ less a month (Manual\AWD) my fit is Auto!
Marko!!
Marko!!
#26
01-10-2009, 07:10 PM
Join Date: Nov 2008
Location: Fort St John, British Columbia, Canada
Posts: 929
it says that im usually around 10 l/100 on mine too but i did the math and around town i'm actually getting 7ish so maybe it's the cold but they don't seem like its 100% acurate
#28
01-10-2009, 08:40 PM
Here in Maryland the dealer is required to disclose damages at the time of sale if the damages total $250 or more.
This applies only at the dealer level. The manufacturer is not bound by disclosure laws. If the vehicle falls off the carrier at the plant and suffers serious damage, they can repair the vehicle and tell nobody, not even the dealer.
This applies only at the dealer level. The manufacturer is not bound by disclosure laws. If the vehicle falls off the carrier at the plant and suffers serious damage, they can repair the vehicle and tell nobody, not even the dealer.
#29
01-11-2009, 01:43 AM
If I were you I'd get some money to compensate for their screwing up your carpet and then forget about it. The clips in the rear are totally unnecessary and will be covered by the mats. However, I understand it being hard to swallow.
#30
01-11-2009, 02:44 AM
In California, they can't sell a car as new if it has been in an accident.
I used to work at a car dealership and one of the detailers backed one brand new car into another...
I used to work at a car dealership and one of the detailers backed one brand new car into another...
#31
01-11-2009, 03:32 AM
Join Date: Dec 2008
Location: West Coast, USA
Posts: 1,448
I posted a link to the pdf so you can see what the instructions show.
#32
01-11-2009, 03:34 AM
Join Date: Dec 2008
Location: West Coast, USA
Posts: 1,448
Except the carpet is what holds the anchor, which holds the mat. Without the carpet making a loop, there is nothing to attach the anchor to.
#33
01-11-2009, 03:48 PM
Well, had my own Fit aligned today! It was misaligned like crazy!!
Before!
Toe Left - -0.42°
Toe Right - 0.04°
After!
Toe Left - 0.00°
Toe right - 0.00°
That should help on milleage!!! Not to mention now my steering wheel is centered!!
Marko!!
Before!
Toe Left - -0.42°
Toe Right - 0.04°
After!
Toe Left - 0.00°
Toe right - 0.00°
That should help on milleage!!! Not to mention now my steering wheel is centered!!
Marko!!
#34
01-11-2009, 09:39 PM
Join Date: Dec 2008
Location: West Coast, USA
Posts: 1,448
And I cannot stand an off center steering wheel. Drives me nuts. It's like the whole world is tilted!
#35
01-22-2009, 08:23 PM
I just picked up my fit after having the carpet replaced. It took 12 days. They ended up having to replace the plastic parts that cover the mounts for the seats. The mounts broke when they removed them. I guess they were cold and brittle. Anyway, I'm glad to have it back and I believe I made the right choice in having them replace the carpet instead of accepting $260 in cash and living with holes in my carpet.
#37
03-10-2009, 06:56 PM
I have a strong desire to run to my car right now and check to make sure that it wasn't botched. I think it's good you're getting it replaced, it would cost you a lot more to go elsewhere and I doubt they would cover it.
I'm surprised Honda doesn't install the anchors in the factory. All the dealers I went to talked a lot about Honda's commitment to safety and how they have the 6 airbags in all their cars, etc, but then they make you buy the $150 mats just to get the $2 plastic anchors? It's a major safety concern. My friend's younger brother got brain damage as a kid that's affected him his whole life due to a mat slipping behind the brake.
I'm surprised Honda doesn't install the anchors in the factory. All the dealers I went to talked a lot about Honda's commitment to safety and how they have the 6 airbags in all their cars, etc, but then they make you buy the $150 mats just to get the $2 plastic anchors? It's a major safety concern. My friend's younger brother got brain damage as a kid that's affected him his whole life due to a mat slipping behind the brake.
#38
03-11-2009, 02:54 AM
My take is that the dealer has owned his end of the deal and is trying to make it whole again. He has offered you options, too. It would seem he is honorable. I do not like that they are talking about docking the installer on this. If he is not an independent subcontractor he is their responsibility to train and supervise, therefore the error is the dealer's. I would give them a chance to make it whole. If they screw it up again, time to look for another dealer for everything you need done on that car.
L8R
L8R
#39
04-17-2009, 01:09 PM
After having my 2009 Honda Fit Sport for 3 days I had the dealer (23 Honda in Pompton Plains, NJ) install All Season Mats. Instead of cutting slits in the carpet to attach the anchors they cut out squares the entire dimension of the anchor and now the anchors just lift up with the mats. After speaking to service and sales they offered to replace the carpet, or give my about $260 the cost of the carpet, less install, however I do not have much confidence in their ability to complete such an involved repair in light of this experience. I did not want to concede to owning a 3 day old car with this type of repair. I called American Honda Co., Inc. and they told me that dealers are franchises and that American Honda Co., Inc. could not help me. I also have door sill trim and a rear bumper applique waiting at the dealership that they've already been paid to install.
Here are my options:
1. Allow them to replace the carpet and install my door sill trim and rear bumper applique.
2. Accept $260 and allow them to install my door sill trim and rear bumper applique.
3. Accept $260 and request compensation for the installation of the door sill trim and rear bumper applique and have them installed elsewhere or do it myself.
What would you do?
Here are my options:
1. Allow them to replace the carpet and install my door sill trim and rear bumper applique.
2. Accept $260 and allow them to install my door sill trim and rear bumper applique.
3. Accept $260 and request compensation for the installation of the door sill trim and rear bumper applique and have them installed elsewhere or do it myself.
What would you do?
The dealer replaced my carpet and gave a free rental (though it was a dodge avenger - shitty!). One thing I noticed after they replaced is is the carpet is very squishy in the rear center, almost like there's a half inch of space between the carpet and the actual floor. We compared it with a new car at the dealership and something was definitely different. For now, they stuck some extra padding underneath it but I don't know if I'm completely happy with that. They said I can come back anytime if I'm unhappy. Did you have any issues?
#40
04-17-2009, 01:15 PM
To replace the carpet, wouldn't that involve replacing the entire carpeting front to back? And wouldn't that involve heavy disassembling and reassembling of seats and console and other parts? Therefore how can it total only $260? The carpet alone must cost more than that.
And they messed up with the cutting in the first place? How difficult is that? For me it was a 5 minute easy as pie job and I'm no mechanic.
And they messed up with the cutting in the first place? How difficult is that? For me it was a 5 minute easy as pie job and I'm no mechanic.